The Way I Work: Jason Fried of 37Signals

I read this Inc. magazine article online yesterday. In it, Jason Fried described for me what I consider to be my personal ideal scene working environment. I really came away from this article with a feeling of calm.

I like to make note of how I come across things like this. In this case, I was looking through Twitter feeds, I believe, searching for someone. And some tweet mentioned this article. I track the 37Signals blog in Newsstand via Google Reader, but I seldom read it.

T-Mobile, iPhone, WebConnect plan

While driving home around 8:30 last night, I couldn’t send an email from my iPhone via Edge. Couldn’t browse the web either — I tried it as a test.

Today, still no Edge for email and web. But I can update feeds with Newsstand.

Today, however, when I tested web browsing, I got a web page saying

T-Mobile
To connect to the Internet with the device you are using, you’ll need a webConnect data plan.
Please call Customer Care at 1-800-937-8997 to make
sure you have the correct webConnect data plan

I’m very disappointed. Currently, I’m a very light Edge user. I have a 100MB per month $9.99 data plan from T-Mobile and since 3 August 2009, I’ve used 33.1MB (2.5MB up, 30.6MB down).

I hope this is actually a temporary outage, but I’m not holding my breath. If this continues, I may just switch back to AT&T. Blech.

This is a material change in terms of service. If I leave, I want out of my two year T-Mobile contract without any penalty fee.

Here is a discussion of this I found via google.

Good news: This post from that discussion worked around it for me!

Giving Out Information About Others

The following is my longstanding firm policy in the event someone asks me for any kind of contact information about another. I’ve written it as instructions to make it easily reusable:

1. Tell the requester that you don’t give out others’ personal information without permission, including the requester’s own personal information.
2. Tell the requester you are willing to attempt to tell the person that the requester wishes to reach them and to give them the requester’s contact information. Be clear that you are not delivering any specific message beyond the requester’s desire to reach the person and perhaps, at your discretion, the general reason for the desired contact.
3. If the requester wants to do this, then
        a. Get the requester’s contact info.
        b. Inform the requester that you will not provide him a confirmation that you successfully delivered the message and that you will not be providing a return message. This is a one-way, blind street with zero feedback always. You are not a two-way messenger but are in fact just doing the requester — and possibly the other person — a favor.
4. When delivering the requester’s contact information, be clear that you’re not interested in whether the person is going to contact the requester. That is most assuredly not your business.